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21Aug2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

300 Mountain Avenue, P.O. Box 1110, Banff, Canada, T1L 1J2

The Rimrock Resort Hotel Banff - Luxury mountain retreat near Banff Gondola

Located on Sulphur Mountain in Banff National Park, The Rimrock Resort Hotel offers panoramic views of the Bow River and Canadian Rockies. The hotel features an outdoor pool, a spa with diverse therapies, and a fitness center. Dining options include Eden, a Five Diamond restaurant with French-inspired cuisine, and Divas Sports Bar. The property is a 5-minute drive from Banff town site and 1.5 hours from Calgary International Airport. The hotel has received the Five Diamond award for its dining experience.

Additional perks of the hotel

Pet-friendly accommodations with a daily fee

Complimentary shuttle service to Banff attractions

On-site sommeliers offering wine pairings

New Year's Gala with live entertainment

Conference venue selected by major North American companies

Accessible facilities for guests with physical limitations

Rooms overview

The 800 sq ft luxurious suite on the highest floor features a king-sized bed with premium linens, a full-sized sofa bed, and smart TVs. The granite bathroom includes a soaker tub and a glass-enclosed multi-spray shower. The suite also has a gas fireplace, Bose Bluetooth speaker system, and a Keurig coffee maker. All rooms include complimentary Premium Wi-Fi, Erno Laszlo amenities, and nightly turndown service.

Other conveniences

Mini fridge in all rooms

Signature Grandview welcome gift

Ironing facilities and air conditioning

Tea and coffee making facilities

Flat-screen TV and safe deposit box

Carpeted floors and sitting areas

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360 sq. feet 
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Deluxe King Room Balcony View
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360 sq. feet 
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250 sq. feet 
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Transportation Tips

Transportation Options

City Centre
Banff 1.9 mi

Amenities

Thoughtful hotel amenities for a comfortable stay

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Ski storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Vending machines
  • Fireplace
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Canoeing
  • Skiing
  • Hiking
  • Horseback riding
  • Cycling
  • Golf course
  • Squash
  • Fishing

Services

  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun terrace
  • Garden area
  • Sauna
  • Steam room
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • AM/FM alarm clock
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Hotel Location

300 Mountain Avenue, P.O. Box 1110, Banff, Canada, T1L 1J2
Map view
300 Mountain Avenue, P.O. Box 1110, Banff, Canada, T1L 1J2
Nearby
Spa Centre
Banff Upper Hot Springs
900 ft
Cable Car
Banff Gondola
1800 ft
Restaurants
The Primrose
100 ft
300 Mountain Ave
Eden
2000 ft
300 Mountain Ave

Guest Reviews & Ratings

What Guests Are Saying?
98%
loved it & would return
Great views
Top-notch service
Overpriced rooms
Inconsistent Wi-Fi
9.8/10
Perfect
Rooms
7.5
Location
7.7
Service
8.3
Dining
7.1
Guest reviews
9.8/10
based on 10 reviews
4.5/5 based on 6867 reviews
8.5
8.5/10 based on 721 reviews
#5 of 34 hotels in Banff based on Tripadvisor
Gregory
United States, May  2024
8.0/10

I had a mixed experience at this hotel. The stunning valley view was amazing, but the rooms were a bit small and outdated. The service was top-notch with great attention to detail, though some minor annoyances affected my overall stay.

Rooms
7.0
The room with the valley view built into the side of a cliff overlooking the city and the iconic mountain next to Banff was truly breathtaking. However, the room was on the smaller side and felt a bit dated.
Service
9.0
The service at this hotel was exceptional. The staff was very obliging and attentive, always looking to resolve any potential issues. They even reassigned us a corner room for a better experience.
Location
8.0
The location of the hotel in the Banff National Park just outside Banff itself offered imposing views down to the town and beyond to the Bow river valley. It was a few kilometers from town but had great access to local transit and key attractions.
Dining
8.0
The dining experience was a highlight, especially the pancakes with blueberry compote and maple syrup. The options in the Primrose restaurant were delicious and plentiful, although prices were higher than in town.
Facilities
The facilities at the hotel were well-equipped, especially the dining options. However, the outdoor space was somewhat limited, impacting the ability to fully enjoy the beautiful views.
Elizabeth
United Kingdom, May  2024
9.0/10

I had a wonderful stay at the hotel. The rooms were clean and very comfortable with spacious bathrooms, although the pillows were a bit too hard for my liking. The service was exceptional, with attentive staff going above and beyond to ensure our comfort. The location was magical, offering a special remote feeling while still being conveniently close to town. The dining options were delicious, but the lack of 'sugar free' syrup was a letdown. Overall, a great experience with fantastic views and value for money.

Rooms
9.0
The rooms were spacious and the beds were comfortable, with a great view from a corner window.
Service
10.0
The staff were exceedingly professional, friendly, and welcoming, going out of their way to assist us.
Location
9.0
The location was spectacular, offering stunning views from the dining area and easy access to attractions like the Gondola and upper hot springs.
Dining
8.0
The dining was a mix of great choices with delicious options, but the absence of 'sugar free' syrup was a downside.
Facilities
9.0
The facilities were top-notch, providing everything needed for a comfortable and enjoyable stay.
Mike
United Kingdom, December  2023
8.0/10

Staying at the hotel was a bit of a splurge but worth every penny. The rooms are very spacious and clean, providing a really comfortable and enjoyable stay. However, there are no views from the lower levels, and some may find the pricing to be on the higher side for the standard offered.

Rooms
8.0
The rooms are very spacious and clean, offering a comfortable stay.
Service
9.0
The staff are extremely friendly and approachable, making the stay enjoyable with a great sense of humor.
Location
8.0
The hotel is nestled into a mountainside with fantastic vistas of the Canadian Rockies, offering a beautiful setting. However, the drop-off location on the side of the road can be inconvenient and led to a slip and fall incident.
Dining
7.0
The dining options looked diverse and extensive, but some may feel they are a little pricey for the portion sizes. The Christmas buffet during the holiday season was exceptional.
Facilities
8.0
The hotel offers various amenities and services, ensuring a comfortable stay.
Aaron
United Kingdom, November  2023
7.8/10

Staying at this high-end hotel was a mixed experience. The rooms, though spacious with a huge patio, are showing some age. The service, despite the initial unpleasant check-in, was friendly and approachable, with thoughtful touches like offering a free bus pass. The location, across from the hot springs and close to the Banff Gondola, was beautiful and convenient. Sadly, the dining experience at the hotel was a huge letdown.

Rooms
7.0
The rooms, with a huge patio, are showing some age.
Service
8.0
The service was friendly and approachable, with nice touches like a free bus pass for guests.
Location
9.0
The location, across from the hot springs and close to the Banff Gondola, is beautiful and very convenient.
Dining
5.0
The dining experience was a disaster, dealing with rude staff and unavailability of simple amenities like EU adaptors.
Facilities
7.0
The facilities are decent but nothing exceptional.
Stanley
United States, September  2023
7.6/10

My stay at the hotel had its ups and downs. The rooms were generally great, but a sudden room change affected my dinner experience due to a broken TV. However, the size was perfect for my family of three. Some areas were dusty, and food choices were limited, especially in the main sitting area. The service was accommodating and pleasant, although the room change was a bit inconvenient. The location was beautiful with excellent access to various activities and stunning scenery. The dining experience had its setbacks, with one disappointing incident due to a lack of adaptors and USB charging ports, but overall, the food was delicious with a good variety. Overall, the hotel offered a mix of positive and negative experiences.

Rooms
7.0
The rooms were great in size and just right for a family of three, but the sudden room change affected our dinner experience.
Service
7.0
The service was accommodating and pleasant, but the room change was a bit inconvenient.
Location
9.0
The location was spectacular, providing access to a range of activities and offering a beautiful view of the surrounding scenery.
Dining
8.0
The dining experience had its setbacks, including a notable issue with adaptors and charging ports, but the food overall was delicious with a good variety.
Facilities
7.0
Facilities were adequate, although food choices were limited, and some areas were dusty.
Jon
United Kingdom, September  2023
8.2/10

The hotel offers a mix of great views and sub-standard rooms based on the floor you're on. The service is top-notch, enhancing the overall stay with a welcoming and professional approach. The location is beautiful, with some minor inconveniences in Wi-Fi connectivity. The dining options are delicious, albeit a bit pricier than nearby eateries.

Rooms
8.0
The rooms offer excellent views of the river valley and mountains, with comfortable interiors.
Service
9.0
The service here is super courteous and extremely welcoming, adding a special touch to the stay.
Location
7.0
The hotel is in a beautiful area, making hikes and gondola trips convenient, although not very close to the town center.
Dining
8.0
The dining experience in the Primrose restaurant is delightful with a good variety, though prices are higher than local options.
Facilities
9.0
The hotel offers an array of services like room service, dry cleaning, housekeeping, and pet amenities, ensuring a comfortable stay.
Great views
Overpriced rooms
Ian
United Kingdom, September  2023
7.4/10

The hotel offers spacious rooms with amazing views, though the pricing may be on the higher side. The service is top-notch, despite some minor concerns. The location provides easy access to local attractions, though the cleanliness wasn't perfect. Dining options are delicious but come at a higher cost. Overall, a comfortable stay with great service and stunning mountain views.

Rooms
8.0
The rooms are beautifully decorated and spacious, offering amazing views.
Service
7.0
The staff were all extremely helpful and provided top-notch service, despite a few minor issues.
Location
6.0
Located in Banff National Park with imposing views, the hotel is an easy drive to local attractions, offering a serene mountain setting.
Dining
8.0
The dining experience provided delicious and plentiful options, albeit at higher prices than eating in town.
Facilities
8.0
The hotel offers a range of facilities catering to guests' needs, ensuring a comfortable stay.
Beautiful views
Higher pricing
Susan
United Kingdom, May  2023
8.2/10

I had a pleasant stay at the hotel. The rooms were very spacious and well-appointed by the staff, offering comfortable beds and a spacious bathroom. However, the check-in time was a bit of a wait. The hotel was clean and had everything to offer, including a convenient pull-out couch if needed.

Rooms
9.0
The rooms were very spacious and well done by the staff, with comfortable beds and a spacious bathroom.
Service
8.0
The staff was attentive and prompt in their service, ensuring a comfortable stay. They even brought over a bag of wet laundry during check-in, showing great care.
Location
7.0
The location was convenient, being close to Banff Upper Hot Springs and the Gondola, though a bit far from downtown. The hotel had a great ambience for dining and socializing in the evenings.
Dining
8.0
The dining experience was delightful with a variety of delicious options, especially the pancakes with blueberry compote and maple syrup. However, it was noted that the hot breakfast wasn't available every day.
Facilities
9.0
The hotel offered great facilities such as room service, laundry, and a pleasant dining atmosphere.
clean
wait at check-in
David
United Kingdom, May  2023
5.6/10

The grand view suite was mediocre for the price per night, putting a damper on our stay, as the room was hot despite adjusting the AC settings. The location was not up to what I had expected, but the hotel being nestled among the Canadian Rockies provided a beautiful view. The dining experience was the worse I had for years, with rude personnel overcharging for adaptors, yet the food from the menu was worth the price. Facilities were decent, but I had to struggle with staff to address the lack of amenities in the room.

Rooms
5.0
The grand view suite was mediocre for the price per night, as it was hot despite adjusting the AC settings.
Service
7.0
Location
6.0
The hotel is placed on the side of a mountain, providing a beautiful view from every spot on the property, nestled among the Canadian Rockies.
Dining
5.0
The dining experience was the worse I had for years, with rude personnel overcharging for adaptors, yet the food from the menu was worth the price.
Facilities
6.0
Decent facilities, but lacked essential amenities in the room.
Roy
United States, May  2023
8.2/10

The hotel had the usual overpriced water and snacks in the rooms, which were underwhelming but not worth complaining about. They felt a little old. The service, overall, was extremely courteous and helpful, although there was a small issue with room charge calculations that took an extra 20 minutes to resolve. The location across from the hot springs and a short walk from the Banff Gondola was lovely, though a few kilometers away from town. The dining options provided crazy variety at very affordable prices.

Rooms
7.0
The rooms were underwhelming, and they felt a bit old. No major complaints though.
Service
9.0
The service was extremely courteous and helpful, although there was a slight hiccup with room charge accuracy.
Location
8.0
The location across from the hot springs and close to the Banff Gondola was lovely, though a bit far from town.
Dining
9.0
The dining experience offered crazy variety at very affordable prices.
Facilities
8.0
The facilities were adequate and met our needs during the stay.
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Rooms and Guests2 Guests, 1 Room